Frequently Asked Questions

Once your order is dispatched we share the courier and tracking details with you. You can also see the live status of every order under Your Orders when signed in, or from your order confirmation link - no account needed.

We make in small batches and check every piece by hand before it leaves, so orders are typically dispatched within 2-4 business days. Delivery usually takes another 4-8 business days depending on where you are.

If the parcel has not left our workshop yet, usually yes. Email info@zedaire.com with your order number as soon as possible and we will do our best. Once the parcel is with the courier we can no longer change the address or contents.

Festivals, weather, and courier load can stretch our estimates - they are honest estimates, not guarantees. If your order is significantly past the expected window, write to info@zedaire.com and we will chase the courier and keep you posted.

Please check with family, neighbours, or building security first - couriers sometimes hand parcels over at the gate. If it is still missing, contact us within 48 hours and we will open an investigation with the courier and make it right.

Across India, to every pincode our courier partners service. International shipping is on its way - Worn Worldwide is a promise we intend to keep. Until then, write to info@zedaire.com for orders outside India and we will do our best to arrange something.

Any shipping charge is calculated and shown at checkout before you confirm. What you see at checkout is what you pay - no surprise charges at the door.

Every order leaves our own workshop - the same place where the fabric is woven and the garment is tailored. Nothing is drop-shipped.

Not yet. Small-batch making sets our pace, and we would rather dispatch a garment that has been checked properly than rush one out.

UPI, cards and netbanking, or Cash on Delivery across serviceable pincodes - you choose in the secure payment window at checkout. On a COD order, please keep the exact amount ready for the courier.

Yes. All prices are in Indian Rupees and include GST. Delivery charges, if any, are shown separately at checkout.

Write to info@zedaire.com with your order number and GST details within 7 days of purchase and we will arrange it.

You can request a return or size exchange within 7 days of delivery, provided the garment is unworn, unwashed, and has all tags and original packaging. Email info@zedaire.com with your order number to start - the full details are in our Returns & Refund Policy.

Need a different size? Tell us in your return email and, subject to stock, we dispatch the new size once the original passes inspection. If your size is not available, we refund you instead.

Once the returned garment reaches us and passes inspection, we process the refund within 7 business days. Prepaid orders go back to the original payment method; Cash on Delivery orders are refunded by bank transfer or UPI.

We are sorry - email info@zedaire.com within 48 hours of delivery with photographs. Return shipping is on us, and you choose: a replacement or a full refund including any shipping charges.

It is one of the world's finest natural fibres - stronger and more durable than cotton, naturally breathable and moisture-wicking, and ideal for a warming world. It becomes softer and better with age, made to be worn for years, not seasons.

No - that is the point. Slight variations in weave, slubs, and small irregularities are the nature of handwoven linen. They are the signature of a human hand at the loom, not defects, and no two garments are exactly alike.

Machine wash cold on a gentle cycle (or hand wash) with a mild detergent. No bleach. Dry in the shade, not harsh sun. Iron while slightly damp for a smooth finish, or embrace the natural crease - it is part of linen's character.

Cared for this way, linen does not wear out - it wears in, getting softer with every wash.

Each product page lists the available sizes with measurements. If you are between sizes or unsure, email info@zedaire.com with your measurements and we will help you choose - we would rather get it right the first time than process an exchange.

Weavers and tailors in Bhagalpur, Bihar - a town that has woven fabric for generations. Every garment is woven and tailored in one named place, by artisans we know and name. ZEDAiRE is the direct-to-consumer label of Zed Aar Exports.

We are online-only for now. It keeps the chain short: from our loom to your door, with nothing in between.

Sometimes. We make in small batches, so some pieces return with the next batch and some do not. Write to info@zedaire.com about the piece you want and we will tell you honestly whether it is returning.