ZEDAiRE Policies
Shipping Policy
Effective date: 21 August 2026
1. Where we ship
We currently ship across India, to every pincode our courier partners service. If your pincode is not serviceable we will contact you before cancelling and refunding the order.
International shipping is on its way - Worn Worldwide is a promise we intend to keep. Until then, write to us at info@zedaire.com for orders outside India and we will do our best to arrange something.
2. Where we ship from
Every order leaves our own workshop - the same place where the fabric is woven and the garment is tailored. Nothing is drop-shipped, and nothing is warehoused elsewhere.
3. Dispatch and delivery times
We make in small batches, and every piece is checked by hand before it leaves. Orders are typically dispatched within 2-4 business days of being placed.
Once dispatched, delivery usually takes 4-8 business days depending on your location. Metro cities tend toward the shorter end; remote pincodes may take a little longer.
Our business days are Monday to Saturday, excluding public holidays. These timelines are honest estimates, not guarantees - festivals, weather, and courier load can move them.
4. Shipping costs
Any shipping charge is calculated and shown at checkout before you confirm your order. What you see at checkout is what you pay - there are no surprise charges at the door.
5. Tracking your order
Once your order is dispatched we share the courier and tracking details with you. You can also see the status of every order any time under Your Orders when signed in, or from the order confirmation link.
6. Paying for your order
You can pay online by card, UPI or netbanking, or choose Cash on Delivery across serviceable pincodes. Both are offered in the same secure payment window at checkout.
On a Cash on Delivery order, please keep the exact amount ready for the courier. If a COD order is refused at delivery or returned undelivered more than once, we may ask for prepayment on future orders.
7. Incorrect addresses and failed deliveries
Please double-check your address and phone number at checkout - the courier will call the number you provide. If a parcel is returned to us because the address was incorrect or delivery could not be completed after repeated attempts, we will contact you to arrange reshipment; a re-dispatch charge may apply.
If you need to correct an address after placing an order, email info@zedaire.com immediately. We can usually amend it before dispatch, but not after the parcel is with the courier.
8. Delays, loss, and damage in transit
If your order is significantly delayed, lost in transit, or arrives with the packaging visibly damaged, contact us at info@zedaire.com and we will take it up with the courier and make it right. Please do not accept parcels whose outer packaging looks tampered with - refuse the delivery and let us know.
9. Questions
Anything unclear, write to info@zedaire.com. A real person reads it.

