Returns & Refund Policy

You can request a return or size exchange within 7 days of the day your order is delivered. Requests made after this window cannot be accepted.

We make in small batches and inspect every returned piece by hand. A return is accepted only if the garment is:

• Unworn and unwashed
• Free of perfume, stains, and alterations
• With all tags attached and the original packaging included

Garments that come back worn, washed, or damaged will be sent back to you and no refund will be issued.

Email info@zedaire.com with your order number, the item you wish to return, and the reason. We will confirm the return and share the return address and instructions. Please do not ship anything back before hearing from us - unannounced parcels cannot be processed.

Where our courier partners offer reverse pickup for your pincode, we will arrange it. Where they do not, we will ask you to ship the garment back to our workshop by a trackable service; keep the receipt until your refund is processed.

For faulty or incorrect items (see section 7) return shipping is always on us.

Once the returned garment reaches us and passes inspection, we process your refund within 7 business days.

Prepaid orders are refunded to the original payment method. Cash on Delivery orders are refunded by bank transfer or UPI - we will ask you for the details when confirming the return.

Original shipping charges, where applied, are not refunded except for faulty or incorrect items.

Need a different size? Tell us in your return email and, subject to stock, we will dispatch the new size once the original passes inspection. If the size you need is not available, we will refund you instead.

If a garment arrives with a genuine defect, arrives damaged, or is not what you ordered, email info@zedaire.com within 48 hours of delivery with photographs. We will arrange the return at our cost and, at your choice, replace the item or refund it in full including any shipping charges.

A note on handloom: slight variations in weave, slubs, and small irregularities in the fabric are the nature of handwoven linen - they are the signature of a human hand, not defects.

Garments marked as final sale at the time of purchase, and any item that has been altered or customised at your request, cannot be returned or exchanged.

Write to info@zedaire.com - we would rather talk it through than have you stuck with a garment that is not right.